**Spending accumulation is updated only upon completion of order and based on invoice amount, excluding shipping fee.
- How can I redeem my Birthday Discount Voucher? 如何兑换生日月份折扣劵？
Birthday Discount Voucher will be send by email/whatsapp during birthday month. Birthday discount can only be redeemed during the calendar month of your birthday as indicated in your account details. 生日折扣劵会在生日期间通过电子邮件/Whatsapp发送。生日折扣只可于您的账户资料所注明的生日当月兑换。
- How can I maintain my Tier Status? 如何保持VIP身份？
To maintain your VIP status, you must continue to meet the minimum spend for your tier within 365 days of qualifying for that tier. VIP: spend RM1,500 to maintain your status. In the event you do not meet the minimum requirement, your membership will be adjusted to reflect the tier your spend has qualified you for.要保持您的VIP身份，您必须在符合资格后的365天内继续达到该级别的最低消费。VIP：最低消费RM1500。如果您没有达到最低要求，您的会员资格将被调整，以反映您的消费使您符合资格的级别。
官网会员条规
生效日期：2023-10-17
欢迎您注册成为本网站的会员。为了保障您的权益，请在注册前仔细阅读以下会员条规。注册即表示您同意并遵守本条规的所有规定。
1. 会员注册与账户管理
1.1 每位用户仅限注册一个会员账户，禁止重复注册或使用多个账户。
1.2 会员需使用真实有效的信息进行注册，并妥善保管账户信息，因个人原因导致的账户问题由会员自行承担。
1.3 发现重复账户时，本网站有权保留一个账户并删除其他账户的积分和相关数据。
2. 会员等级与VIP制度
2.1 普通会员：注册即成为普通会员，可参与积分累计和享受会员专属优惠。
2.2 VIP会员升级：12个月内消费满RM1500的会员将自动升级为VIP会员。
2.3 VIP会员权益：
• 可累积点数（符合有效期规则）
• 生日优惠（具体活动以官网公告为准）
• 运费优惠（详情以官网政策为准）
2.4 VIP会员有效期为12个月，如在下一个12个月内未达标消费RM1500，会员等级将降回普通会员。
3. 会员积分制度
3.1 新会员注册奖励：每位新注册会员可获得500点数作为欢迎礼。
3.2 积分获取：会员可通过特定活动、消费等方式累积积分，具体规则以官网公布为准。
3.3 积分有效期：所有积分的有效期为12个月，逾期未使用的积分将自动失效，不可恢复。
3.4 积分使用：积分可用于兑换优惠或折扣，具体使用方式以官网公告为准。
3.5 积分不可转让：会员积分仅限本人账户使用，不可转移、合并、出售或兑换现金。
3.6 订单前请确认账户积分：提交订单后，无法更改账户或合并积分，请在下单前确保使用正确的会员账户。
4. 会员权益与义务
4.1 会员享有专属优惠、积分回馈等权益，具体活动详情以官网公告为准。
4.2 会员不得滥用权益，包括但不限于恶意注册多个账户、利用漏洞获取额外积分等，一经发现，本网站有权取消其会员资格及积分。
5. 账户变更与终止
5.1 会员可自行申请注销账户，但注销后所有积分将自动作废，不可恢复。
5.2 如发现会员存在欺诈、滥用积分、违反平台规则等行为，本网站有权暂停或终止其会员资格，并不予补偿。
6. 条款修改与最终解释权
6.1 本网站保留对会员条款的最终解释权，并有权根据业务需要随时调整条款内容，变更后的规则将在官网公布，会员应定期关注。
6.2 会员继续使用本网站服务，即视为接受最新条款内容。
Membership Terms & Conditions
Effective Date: 2023-10-17
Welcome to our website! By registering as a member, you agree to the following terms and conditions. Please read them carefully before signing up.
1. Membership Registration & Account Management
1.1 Each user is allowed to register and use only one membership account. Duplicate registrations and multiple accounts are strictly prohibited.
1.2 Members must provide accurate and valid personal information and are responsible for safeguarding their account credentials. The website is not liable for any issues arising from personal negligence.
1.3 If duplicate accounts are detected, the website reserves the right to retain one account and delete the points and data from all other accounts.
2. Membership Levels & VIP Program
2.1 Regular Membership: All registered members are considered regular members and are eligible to accumulate points and enjoy exclusive member discounts.
2.2 VIP Membership Upgrade: Members who spend RM1500 within 12 months will automatically be upgraded to VIP membership.
2.3 VIP Membership Benefits:
• Point accumulation (subject to validity rules)
• Birthday rewards (specific promotions will be announced on the website)
• Shipping discounts (details will be based on website policies)
2.4 VIP membership is valid for 12 months. If a member fails to meet the RM1500 spending requirement within the next 12 months, their status will revert to regular membership.
3. Points System
3.1 Welcome Bonus: New members will receive 500 points upon registration.
3.2 Earning Points: Members can accumulate points through purchases and special promotions. Specific rules will be announced on the website.
3.3 Points Validity: All points are valid for 12 months. Unused points will expire automatically and cannot be reinstated.
3.4 Using Points: Points can be redeemed for discounts or special offers. Redemption details will be provided on the website.
3.5 Points are Non-Transferable: Points can only be used by the account holder and cannot be transferred, merged, sold, or exchanged for cash.
3.6 Order Confirmation: Once an order is placed, account selection and points usage cannot be modified. Please ensure you are using the correct membership account before completing your purchase.
4. Member Benefits & Responsibilities
4.1 Members are entitled to exclusive discounts, promotional rewards, and other benefits as announced on the website.
4.2 Abuse of membership privileges, such as creating multiple accounts, exploiting system loopholes, or fraudulent activities, is strictly prohibited. Violators may have their membership and points revoked without notice.
5. Account Changes & Termination
5.1 Members may request to delete their accounts, but all points will be forfeited and cannot be restored.
5.2 The website reserves the right to suspend or terminate any account involved in fraud, misuse of points, or violations of platform rules without compensation.
6. Amendments & Final Interpretation
6.1 The website reserves the right to modify the membership terms at any time. Changes will be announced on the website, and members should review updates periodically.
6.2 Continued use of the website after changes to the terms constitutes acceptance of the revised terms.
For any inquiries, please contact our customer service team.