**Spending accumulation is updated only upon completion of order and based on invoice amount, excluding shipping fee.
- How can I redeem my Birthday Discount Voucher? 如何兑换生日月份折扣劵？
Birthday Discount Voucher will be send by email/whatsapp during birthday month. Birthday discount can only be redeemed during the calendar month of your birthday as indicated in your account details. 生日折扣劵会在生日期间通过电子邮件/Whatsapp发送。生日折扣只可于您的账户资料所注明的生日当月兑换。
- How can I maintain my Tier Status? 如何保持VIP身份？
To maintain your VIP status, you must continue to meet the minimum spend for your tier within 365 days of qualifying for that tier. VIP: spend RM1,500 to maintain your status. In the event you do not meet the minimum requirement, your membership will be adjusted to reflect the tier your spend has qualified you for.要保持您的VIP身份，您必须在符合资格后的365天内继续达到该级别的最低消费。VIP：最低消费RM1500。如果您没有达到最低要求，您的会员资格将被调整，以反映您的消费使您符合资格的级别。
Welcome To Qdeesse Family's program starting date is 17 October 2023.